Check your order status by visiting My Account and clicking on the Orders tab. Here you can see any changes in your order status, in addition to a tracking number. You will also receive an email when your order ships.
Depending on the size of your order, we typically use either USPS Priority Mail or FedEx Home Delivery. Both options typically take 2-5 business days for delivery. Check Orders under My Account to get specific tracking information.
For United States orders, we charge a flat fee of $8. For Canada orders, we charge a flat fee of $15 plus $0.50 per item. Depending on the size of your order, we typically use either USPS Priority Mail or FedEx Home Delivery.
We are a certified green company that uses sustainable packaging, while ensuring that your products arrive 100% safe.
Due to the prohibitive costs of shipping internationally, we generally only ship wholesale orders (orders $100 or greater) overseas. Before placing your international order, you should contact us to make proper shipping and customs arrangements.
If you would like to use a different shipping option than offered, please contact us after you order so that we can make arrangements.
To get information on rushing your order, click here.
If you have a time sensitive order, mention the needed date in your order comments, or contact us ahead of time to make arrangements. We will get back to you with shipping options.
We do not generally charge a fee to rush our processing of your order. However, keep in mind that carriers charge high shipping fees for 1-day or 2-day shipping options. Especially for larger items like wings, rush shipping can become cost prohibitive.
When possible, plan ahead and place your order two weeks before an event date – you can reduce your stress, ensure a timely arrival, and cut your shipping costs. However, we understand that this isn't always possible – and we will do our best to help you!
